Ticket and live chat support will be unavailable on August 21st.
Providers can sign up and test-drive the entire system with 1 free chart and full functionality at no charge.
Parents and teachers are also always free. Read more about different user types.
Billing only starts when the Provider has 2 or more active charts.
Below is our pricing structure based on the number of active Providers, not the number of charts.
How does billing work?
When you sign up as a provider, you are asked to enter a "Billing Email" which is the Provider who will be responsible for handling payment. This person must be a registered Provider. The billing Provider email can be the same as the Provider's email or the same Provider email for groups of Providers at a school or within a school district. Districts and schools can use the budget calculator above to estimate costs if they know how many providers they want to pay for. All billing providers can access their billing details by clicking on the "Billing" link in their account.
What is the billing period?
Billing is activated for the month for the Provider when the Provider has 2 or more charts in his/her Active Folder. Billing is calculated based on monthly usage (Number of Providers with 2 or more Active Charts X number of months X rate per Provider). To avoid being billed for months when your students are not being scored, simply move your charts from your "Active" to "Inactive" folders. You can always move them back at anytime. There are no refunds or pro-rated months.
By when do I have to pay?
Payment for is due within 30 days of commencing billable usage. Billing adjustments for adding/removing Providers can be made as needed. To request a custom invoice, please use this "Create Invoice" link or the link in the billing provider's billing section. We do not accept PO's in place of payment.
Who is billed?
Only users with a "Provider" account type who have 2 or more charts in their Active folder are considered billable. Parent and teacher account types are always free.
Is the cost per chart or per account?
Create and score as many student charts as you want! It's a flat fee per month whether your provider account has 2 or 999 charts, it's still $15 per month (or less with more Providers).
How can I pay?
Providers and schools/district can pay by clicking on the "Billing" link in the billing provider's account, which shows payment methods (Credit Card, Check) and how to create invoices. Our Tax ID is 45-2492120 and here is our W9 .There are no taxes as this is a non-taxable service. Checks can be made payable to "Manhattan Psychology Group, PC" and mailed to 107 West 82nd St, LL Suite 106, New York, NY 10024. You can pay by Credit Card via PayPal here. Please include the name or email of the billing provider on any checks or PayPal payments.
What happens if we do not pay our bill?
Provider accounts that are not paid on time will be frozen.